Privacy Policy
Last Updated: June 16, 2025
Overview
Shenzhen Vispek Technology Co., Ltd. is a limited liability company established under the laws of the People's Republic of China (hereinafter referred to as "Vispek" or "we," including its subsidiaries and affiliates). We place great importance on maintaining and protecting your personal information. This policy applies to all products and services provided by Vispek.
Shenzhen Vispek Technology Co., Ltd. is a limited liability company established under the laws of the People's Republic of China (hereinafter referred to as "Vispek" or "we," including its subsidiaries and affiliates). We place great importance on maintaining and protecting your personal information. This policy applies to all products and services provided by Vispek.
If you have any questions, comments, or suggestions, please contact us via the
following:
Email: contact@vispek.cn
Email: contact@vispek.cn
This policy will help you understand the following:
- How we collect and use your personal information
- How we use Cookies and similar technologies
- How we share, transfer, or publicly disclose your personal information
- How we protect your personal information
- Your rights
- How we handle children's personal information
- How your personal information is transferred globally
- The storage period for your personal information
- How this policy is updated
- How to contact us
Vispek deeply understands the importance of your personal information and is committed to ensuring
its safety and reliability. We strive to maintain your trust by adhering to the following principles
to protect your personal information: principle of accountability, purpose limitation, consent-based
processing, data minimization, security assurance, user participation, and transparency.
Additionally, Vispek pledges to adopt industry-standard security measures to safeguard your personal
information.
Please carefully read and understand this Privacy Policy before using our products or services.
1. How We Collect and Use Your Personal Information
Personal information refers to various types of information recorded electronically or otherwise that
relates to an identified or identifiable natural person, excluding information that has been anonymized.
Vispek will only collect and use your personal information for the purposes outlined in this policy.
(1) Registration and Login to Your Vispek Account
To create your Vispek account, you may need to provide the following information: your phone number,
email address, username, and password. During or after registration, you may also provide additional
details such as your account profile picture, birthday, gender, location, and industry, which will help
us offer better services and experiences. Failure to provide this information will not affect your use
of Vispek's core product and service functions.
Some Vispek products and services offer third-party account login options. If you choose to log in with
a third-party account, we will require your third-party account information (e.g., OpenID) and link it
to your Vispek account. We will only access this information with your authorization.
(2) Purchasing and Delivering Products or Services
When purchasing Vispek products or services, you may need to provide information required to generate
purchase orders, deliver products/services, and issue invoices, including one or more of the following:
your name, phone number, email address, delivery address, ID number, and payment account details.
(3) Using Vispek Products or Services
While using Vispek products or services, we may collect the following information to ensure the normal
functioning of relevant features: your device's geolocation, device configuration, usage logs, IP
address, and time data. If you refuse to provide this information, we may be unable to offer
corresponding services, though this will not impact your use of other Vispek functions.
(4) Enhancing Service Quality
To improve your experience, mitigate risks, or recommend better-suited services, we may collect
information you provide during interactions with our customer service team, survey responses, service
usage patterns, and operational data during service use.
(5) Providing Relevant News and Advertisements
Unless prohibited by applicable law, we may send you news or advertisements via your contact details
(e.g., phone or email) or push notifications within Vispek products/services. You can opt out using the
unsubscribe options provided or adjust notification settings.
(6) Data Analysis and Research for Product Improvement
We may invite you to join Vispek's product improvement program to help design new products/services or
enhance existing ones. With your consent, we may collect account details, device information, usage
behavior, product usage data, and logs for analysis and research.
(7) Providing Job Opportunity Information
If you wish to join us, you may provide your name, contact details, resume, educational background, work
experience, and internship history. We will use this to assess your fit for job openings, communicate
about opportunities, and advance recruitment processes. This may include online assessments, written
tests, interviews, or background checks, with records of your performance (e.g., test answers or
recorded sessions).
(8) Safeguarding National, Public, and Individual Interests
You acknowledge that we may collect and use your personal information without your consent in the
following cases:
- Related to national or defense security;
- Related to public safety, public health, or major public interests;
- Related to criminal investigations, prosecutions, trials, or enforcement;
- Necessary for public health emergencies or to protect your or others' life, health, or property in emergencies;
- Information you publicly disclose;
- Information collected from legally disclosed sources (e.g., news or government transparency);
- Necessary for contract fulfillment where you are a party;
- Required to maintain the stability and security of our products/services (e.g., fault detection);
- Necessary for legitimate news reporting;
- Required for academic research with anonymized results;
- Related to legal obligations;
- Other cases stipulated by law.
Your personal information may include sensitive data (e.g., religious beliefs, specific identity,
medical/health details, financial accounts, or location tracking). Please exercise caution when publicly
sharing such data or third-party information, ensuring prior authorization from third parties.
The above information will be used with your ongoing consent while you use Vispek products/services.
Upon account deletion, we will cease use and delete this data, unless required otherwise by law. Data
will be stored within the People's Republic of China, with cross-border transfers subject to legal
safety assessments. Any new use beyond this policy will require your prior consent.
2. How We Use Cookies and Similar Technologies
(1) Cookies
To ensure website functionality, we store small data files called Cookies on your computer or mobile
device. Cookies typically contain identifiers, site names, and numbers/characters. They help verify your
identity, ensure data/service security, and store preferences or cart contents for an improved
experience.
We will not use Cookies for purposes beyond those stated in this policy. You can manage or delete
Cookies based on your preferences. Clearing all Cookies is possible via most browsers, though you may
need to adjust settings manually on each visit. Visit your browser's official website for detailed
instructions.
(2) Similar Technologies to Cookies
Besides Cookies, we may use web beacons, pixel tags, or similar technologies. For example, emails we
send may contain clickable URLs linking to our website. If clicked, we track this to understand your
preferences and improve services. Web beacons are transparent images embedded in websites or emails, and
pixel tags in emails help us know if they were opened. To avoid tracking, do not click images or links
in emails or unsubscribe from our mailing list.
3. How We Share, Transfer, or Publicly Disclose Your Personal Information
(1) Sharing
We will not share your personal information with any company, organization, or individual outside the
Vispek Group, except in the following cases:
- With your explicit consent;
- To comply with legal obligations or government mandates;
- With our affiliates, sharing only necessary data bound by this policy's purposes (further use requires your re-authorization);
- With authorized partners to provide services (e.g., logistics or payment providers), sharing only necessary data for legitimate, specific purposes under strict agreements;
- Third-party SDKs embedded in our apps may collect data to optimize services—refer to each app's SDK details for specifics.
(2) Transfer
We will not transfer your personal information to any company, organization, or individual, except:
- With your explicit consent;
- In cases of mergers, acquisitions, or bankruptcy, where the new entity must adhere to this policy or seek your re-authorization.
(3) Public Disclosure
We will only disclose your personal information:
- With your explicit consent;
- As required by law, legal proceedings, or government mandates.
4. How We Protect Your Personal Information
(1)
We employ industry-standard security measures to protect your data from unauthorized access, disclosure,
use, modification, damage, or loss. Measures include SSL encryption for data exchanges (e.g., credit
card info), HTTPS for websites like Vispek's official site and store, encryption for confidentiality,
trusted mechanisms against attacks, a dedicated personal information protection team, access controls
for authorized personnel, and training on security/privacy awareness.
(2)
We collect only relevant personal information and retain it only for the period necessary to achieve the
purposes outlined, unless extended by law or your consent.
(3)
The internet is not fully secure, and unencrypted methods (e.g., email, chats) are not recommended for
sharing personal information. Use complex passwords to enhance account security.
(4)
While we strive to ensure data safety, no internet environment is 100% secure. If a breach occurs due to
physical, technical, or managerial failures, we will assume legal responsibility for any harm to your
rights.
(5)
In case of a security incident, we will notify you promptly per legal requirements, detailing the
incident, its impact, our response measures, risk mitigation advice, and remedies. Notification will be
via email, letter, phone, or push notifications, or through public announcements if individual contact
is impractical. We will also report to regulators as required.
5. Your Rights
Under Chinese laws, regulations, and international practices, we ensure you can exercise the following
rights over your personal information:
(1) Access Your Personal Information
You may access your data per legal provisions. This can be done via:
Account information (e.g., profile, payment details, password changes, or account
closure) through website/app settings. Initial registration data may be uneditable for security or legal
reasons.
If inaccessible, contact us at contact@vispek.cn or via
website/app channels.
(2) Correct Your Personal Information
If you find errors in our processed data, request corrections by emailing contact@vispek.cn or using website/app methods.
(3) Delete Your Personal Information
You may request deletion if:
- Our collection/use violates laws;
- Our processing breaches our agreement with you;
- The purpose is fulfilled or no longer necessary;
- We cease offering the product/service or the retention period expires;
- You withdraw consent.
Upon approval, we will notify entities with your data to delete it, unless law dictates otherwise.
Residual data in backups may be isolated until cleared or anonymized.
(4) Change the Scope of Your Authorization
Some features require personal information (see Section 1). For additional data, you can grant or
withdraw consent via website/app authorization settings. Withdrawal affects future processing but not
prior authorized use. Opt out of ads via unsubscribe options in messages.
(5) Account Deletion
Cancel your Vispek account anytime by emailing contact@vispek.cn
or using website/app account pages. Post-deletion, we will cease services and delete/anonymize your
data, unless required by law.
(6) Challenge Automated Decision-Making
If automated decisions (e.g., via algorithms) significantly affect your rights, request explanations and
seek remedies.
(7) Responding to Your Requests
For security, we may require identity verification. Reasonable requests are free, but repeated or
excessive ones may incur costs. We may reject requests that are malicious, require excessive resources,
risk others' rights, or are impractical (e.g., involving backup tapes). We cannot respond if:
- Related to national/defense security;
- Tied to public safety/health/major interests;
- Linked to criminal proceedings;
- Evidence suggests malice or abuse;
- Response harms your or others' rights;
- Necessary for life/property protection without consent;
- Involves trade secrets;
- Required by legal obligations.
6. How We Handle Children's Personal Information
Our products, websites, and services target adults. Children under 14 cannot create accounts without
parental consent. We only use or disclose children's data with parental consent, legal permission, or
for their protection. If we collect such data without verifiable parental consent, we will delete it
promptly.
7. How Your Personal Information is Transferred Globally
Data collected/produced in the People's Republic of China is stored domestically. For global services,
data may be transferred abroad, subject to legal safety assessments. These jurisdictions may have
different or no data protection laws, but we ensure equivalent protection as in China.
8. Personal Information Storage Period
We retain your data only for the minimum period necessary to fulfill authorized purposes, unless
extended by law or your consent. Expired data is deleted or anonymized.
9. How This Policy is Updated
This policy may change, with updates posted here. Major changes (e.g., shifts in service model, data
sharing objects, or your rights) will be prominently notified. Continued use post-update implies
acceptance.
10. How to Contact Us
For questions, comments, or suggestions about this policy, email contact@vispek.cn. If dissatisfied, especially if your rights
are harmed, file complaints with regulatory bodies (e.g., cyberspace, telecom, police, commerce).
Shenzhen Vispek Technology Co., Ltd.
Thank you for taking the time to understand our privacy policy!
